About Consumer Debt Counselors

Consumer Debt Counselors is a nonprofit financial services company that promotes the economic well-being of low to moderate-income Americans. We offer innovative financial literacy programs and personal finance solutions that help our clients achieve their financial goals. We offer credit counseling, Debt Management Programs (DMPs), debt settlement services, student loan counseling, bankruptcy counseling, debtor education, Medicare enrollment coaching, and financial coaching for patients with chronic illnesses. We use a human-centered approach and leverage technology to provide actionable insights and personalized solutions.

Value-Driven Leadership

As a nonprofit company, we have a commitment to furthering our mission for the betterment of the American public. In order to accomplish this, Consumer Debt Counselors has embraced value-driven leadership. Our values govern our behavior as we interact with our clients and the public, as well as with each other.

We strive to be:

• Agile. We respond swiftly and effectively to changing circumstances, market dynamics, and customer needs. We embrace a proactive, forward-thinking mindset that values learning, collaboration, and thriving in uncertainty.
• Innovative. We foster creativity, embrace exploration, and nurture novel ideas and situations. We empower our associates to challenge norms, think beyond boundaries, and craft inventive approaches to business challenges, creating value for customers, stakeholders, and the company.
• Human-Centered. People are at our core: employees, customers, stakeholders, and communities. We prioritize understanding, empathizing, and meeting the needs of individuals who engage with us. Our decision-making strategies and operations are driven by their well-being and preferences.
• Sustainable. We balance economic, environmental, and social considerations for lasting viability and positive impact. We integrate ethical practices into every facet of our operations, decision-making processes, and strategic planning.
• Continuously Improving. We cultivate continuous improvement throughout our business. Associates of all levels actively identify inefficiencies, suggest enhancements, and drive changes that refine processes, elevate products, and enhance overall performance.