What to Expect During Your Overview of Services
Welcome to Consumer Debt Counselors.
Start your journey to financial wellness with us. In your Overview of Services appointment, a certified NFCC credit counselor will guide you through the tools and resources available to help you reach your financial goals. This complimentary, no-obligation conversation aims to provide you with clarity and confidence as you embark on the path to a brighter financial future.
Our Process: How We Work With You
At Consumer Debt Counselors, we follow a structured approach to ensure a comprehensive review of your financial situation and provide clear, actionable guidance. The Overview of Services is the first step in this process:
- Overview of Services: Your journey begins with a no-cost, no-obligation conversation where we explain the resources and support available to you. This initial session focuses on empowering you with the knowledge and tools to regain control of your finances.
- Counseling and Assessment: During your second appointment, we’ll take a deeper dive into your financial situation:
- Holistic Review: Your counselor will evaluate your income, expenses, debts, and financial goals to identify opportunities to improve your financial health.
- Education: You’ll gain insights into key financial topics like budgeting, credit reports, and debt repayment strategies, ensuring you’re equipped to make informed decisions.
- Solution Recommendations: Based on your circumstances, we’ll recommend personalized solutions, such as debt management options, expense-reduction strategies, or assistance programs for which you may qualify.
- Action Plan: Together, we’ll create a personalized roadmap outlining next steps, whether that includes enrolling in a Debt Management Plan, adjusting your budget, or tackling specific debts.
- Solution Implementation: If you choose to move forward with any of our bespoke debt relief solutions, your counselor will guide you through implementation. We’ll ensure you start on solid footing and provide ongoing support to help you succeed.
What You Can Expect During Your Overview of Services
- A Warm Welcome: Your counselor will introduce themselves and explain how we can assist, whether you’re exploring options for the first time or continuing your journey with us.
- Understanding Your Needs: We’ll ask a few simple questions about your financial goals and challenges to better understand how we can help.
- An Introduction to Our Services: Learn more about how Consumer Debt Counselors can support you. From debt management plans (DMPs) to housing counseling and financial coaching, we provide personalized solutions tailored to your needs.
- Next Steps: At the end of this session, we’ll schedule a more detailed Counseling and Assessment appointment to dive deeper into your financial situation. You’ll leave with a clear understanding of what comes next.
How to Prepare for Your Appointment
No need to worry about preparation—this session is designed to be simple and stress-free. You don’t need to gather extensive paperwork or financial records. Just bring a general sense of your goals and challenges. Whether you’re looking to reduce debt, improve your credit, or create a financial plan, your counselor will guide the conversation and help you figure out the best next steps.
If you can recall some basic details about your income, expenses, and debts, that’s great—but it’s not required. We’ll meet you where you are and take it from there.
Why Choose Consumer Debt Counselors?
Consumer Debt Counselors is an accredited nonprofit financial services company that helps low- to moderate-income Americans get out of debt and achieve their financial goals. We are a proud member of the National Foundation for Credit Counseling, or NFCC, and have more than 25 years of experience helping consumers find debt relief. We also provide comprehensive housing counseling, student loan advisement, Medicare enrollment coaching, and financial coaching for patients with chronic illnesses.
We combine decades of expertise with a human-centered approach to financial counseling. Our process is designed to not only address your immediate concerns but also empower you to build a sustainable financial future.
Ready to Begin?
If you haven’t scheduled your Overview of Services appointment yet, book now to take the first step toward financial confidence. We’re here to guide you every step of the way.
